Dolomiten Inox are Offensive weapons Act 2019 compliant.For UK based buyers only.In purchasing a bladed product you are stating you are over 18 years of age. An adult will be required to sign for a bladed product and photo ID will be asked for by the UPS driver.Bladed products CANNOT be left at a UPS access point.This is a requirement under UK law.
Customers have 14 days from receipt of item to contact us at hello@dolomiteninox.com to request a returns authorization.Return to us is the sole responsibility of buyer. We strongly recommend tracked or signed for returns.Returns must be unused and in resellable condition. If your item is received damaged or significantly not as described the return is at the cost of Dolomiten Inox. This does not effect your statuary rights.
Goods will be shipped once payment is received. We accept Paypal,Mastercard,Visa and Amex.
Upon payment clearance an order confirmation and invoice will be emailed to you. Once your item ships a shipping confirmation email will follow with your tracking number. EU orders exlude VAT/IVA. 20% VAT will need to be paid by Customer upon receipt.
Orders take up to 1 working day to process depending on when we receive them, most are processed same day.Knives are shipped UPS next day delivery.Europe takes 3-5 days and Rest of World up to 2 weeks but usually sooner.Customers have a maximum 2 weeks to file a claim for non delivery by contacting us via email.Orders cannot be cancelled once they have been shipped.
All products and content are the copyright and IP of Dolomiten Inox a registered UK trade mark and cannot be used without express permission.
Your information will NEVER be sold or passed to another company. It will be used solely to process your order and keep you informed of any future promotions and products.